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Excellent work, very thorough. Chris went above and beyond and exceeded my expectations. Delivery time was as expected. The communication was great....
I love my website they turn it from an ugly duckling to a swan .Thank you Chris for your amazing customer service work and working me through the process I really appreciate your help....
We have been Working with Chris! He was able to help us get our Google Guarantee which in a week has boosted our service call load by at least 50%! I would defiantly recommend Fifteen Twenty USA and Chris to anyone who owns a business and is looking to take it to the next level! ...
Christopher Jenkins was the gentleman who assisted me in getting everything up and running with the website. Having no personal experience designing a website was a daunting task made easy by his assistance. He was accommodating, professional, and always helpful with my questions. I highly recommend it....
Chris Jenkins is amazing. He has been a pure joy to work with because he is an excellent, patient teacher. My website is enjoying increased traffic because of Chris, and I plan to continue my work with him because he is a true professional.
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Fifteen Twenty has been great to work with. They have completely revamped our website for us. I can't think them enough for what they have done for us. ...
Beware!!!! I hired Fifteen Twenty, through Wix + marketplace and the project was marked as complete right at the start of the project, that was a RedFlag. I was told I was working with the team leader and he walked me through a presentation revealing in which I later found out was in part if not a fully fabricated team used to trick the client in adding value that was not there and in reverse image searching his "team" members I found he was using a picture of a Famous Solar Company CEO Mary Powell as being a part of his team. This is illegal and false advertising on multiple accounts. For one you cannot advertise falsely implying you have a team as a part of the package and then that not be the case. An intellectual property law broken as well is that you cannot use pictures of people to advertise without their consent.
He yelled at me multiple times "YOU HAVE A HISTORY OF LYING!" and that disturbs me in context. I told him I liked his initial mockup and as I learned more, I changed my mind as its design flaws became apparent and showed him what I prefer. This is what he considers a history of lying, shouting at me multiple times on multiple phone calls on speaker phone in front of another person in witness. They were shocked. He told me I’m not in control and this disturbs me. After I took responsibility for the design as I have a design degree and am confident in design, it had been weeks with little to no progress. I asked about a timeline and why the mobile site had not been addressed and he began aggressively yelling at me "IT DOESN'T WORK LIKE THAT".
In this specific case this instance as Wix user of almost a decade this in regard to when I asked him if he could make adjustments to the mobile site as I was happy with the desktop site I had designed and I am keenly aware that you can indeed make changes and clean up elements on the mobile site without changing the desktop site. He grew angry, did not change the mobile site.
After a month I had 2 low level bare bones mockups and a speed test for $1200+.
I did shout back and embarrass myself the first time he started yelling at me on a call. He began to shout and berate me, and I thought it was necessary to defend myself. though on subsequent calls I made sure to remain calm and maintain professionalism.
The Fifteen Twenty design business website revealed the Fifteen Twenty return policy was a copy and paste from an unrelated physical product store, not a web design firm. The Help and Report Abuse links on the Fifteen Twenty site were non-functional.
I could tell that there was backend technical knowledge, but the Fifteen Twenty design skills were not at the level of a design team lead managing $15,000-$20,000 projects he indicated. The one man I was in contact with the entire time claimed that he has a manager and made me wait on the phone to see if he could get a discount...then I found out by asking to speak to his manager that he IS the manager. He would berate me as the client when I would ask questions, he replied multiple times yelling phrases like "THAT IS NOT HOW IT WORKS, SEE, YOU DON'T UNDERSTAND" irate would change the subject aggressively.
I wanted to move past the design phase as I had gone ahead to take responsibility building out the design and happy where it was ready to move on. I indicated I wanted to move on to media distribution as included in the package. He became angry and aggressive and antagonistic after we agreed to record the conversation, he immediately started with "okay so you're the one with all the answers" I said, "I wouldn't say that" and from there he began saying I had been very antagonistic and threating and this I disagree with but his combative nature seems to focus on framing everything I said like that. In an example I had not heard from him in two days and I sent an email saying I would check in with management if he did not respond, the intention was not to threaten him as he took it but to make sure he was okay. This is what he said was threatening. We got about 15 seconds into the recording before he hung up and would not hear things any other way or let me present my perspective. This was just beyond unacceptable. I cannot support this in my personal or professional life.
I never got a real timeline just a rough 45 days maybe he said 60, I think after a month there was almost no progress. The phases of the project plan were left blank on an online board he was using to pitch the project development.
I am in constant collaboration with many creatives, and this was my first interaction with a personality type this volatile.
I know Wix cannot help with a refund as they have separated themselves legally in their terms and conditions and I can connect with that and why that is in the best interest. Because of the Fifteen Twenty business practices I cannot give a
recommendation.
He yelled at me multiple times "YOU HAVE A HISTORY OF LYING!" and that disturbs me in context. I told him I liked his initial mockup and as I learned more, I changed my mind as its design flaws became apparent and showed him what I prefer. This is what he considers a history of lying, shouting at me multiple times on multiple phone calls on speaker phone in front of another person in witness. They were shocked. He told me I’m not in control and this disturbs me. After I took responsibility for the design as I have a design degree and am confident in design, it had been weeks with little to no progress. I asked about a timeline and why the mobile site had not been addressed and he began aggressively yelling at me again as I remained calm. "IT DOESN'T WORK LIKE THAT" he shouted.
In this specific case this instance as Wix user of almost a decade this in regard to when I asked him if he could make adjustments to the mobile site as I was happy with the desktop site and I am keenly aware that you can indeed make changes and clean up elements on the mobile site without changing the desktop site. He grew angry, did not change the mobile site.
After a month I had 2 low level bare bones mockups and a speed test for $1200.
I did shout back and embarrass myself the first time he started yelling at me on a call. he began to shout and berate me, and I thought it was necessary to defend myself. though on subsequent calls I made sure to remain calm and maintain professionalism.
The Fifteen Twenty design business website reveals the Fifteen Twenty return policy is a copy and paste from an unrelated physical product store, not a web design firm. The Help and Report Abuse links on the Fifteen Twenty site are non-functional.
I could tell that there was backend technical knowledge, but the Fifteen Twenty design skills were not at the level of a design team lead managing $15,000-$20,000 projects he indicated. The one man I was in contact with claimed that he has a manager and made me wait on the phone to see if he could get a discount...then I found out by asking to speak to his manager that he IS the manager. He would berate me as the client when I would ask questions, he replied multiple times yelling phrases like "THAT IS NOT HOW IT WORKS, SEE, YOU DON'T UNDERSTAND" irate would change the subject aggressively.
I wanted to move past the design phase as I had gone ahead to take responsibility building out the design and happy where it was ready to move on. I indicated I wanted to move on to media distribution as included in the package. He became angry and aggressive and antagonistic after we agreed to record the conversation, he immediately started with "okay so you're the one with all the answers" I said, "I wouldn't say that" and from there he began saying I had been very antagonistic and threating and this I disagree with but his combative nature seems to focus on framing everything I said like that. In an example I had not heard from him in two days and I sent an email saying I would check in with management if he did not respond, the intention was not to threaten him as he took it but to make sure he was okay. This is what he said was threatening. We got about 15 seconds into the recording before he hung up and would not hear things any other way or let me present my perspective. This was just beyond unacceptable. I cannot support this in my personal or professional life.
I never got a real timeline just a rough 45 days maybe he said 60, I think after a month there was almost no progress. The phases of the project plan were left blank on an online board he was using to pitch the project development.
I am in constant collaboration with many creatives, and this was my first interaction with a personality type this volatile.
I know Wix cannot help with a refund as they have separated themselves legally in their terms and conditions and I can connect with that and why that is in the best interest. Because of the Fifteen Twenty business practices I cannot give a recommendation....
Definitely would recommend Fifteen Twenty for any services. They were super helpful with everything I needed and they were super easy to communicate with....
I enjoyed seeing my vision come to life and Chris was very passionate about what I needed done and walked me through how to set everything up with all security and services.
Thanks Chris, Nice Bike!...