Tell shoppers their order status, carrier and tracking link, 24/7
Private by design: shoppers confirm their email with a one-time code
Answer shipping, returns and product questions from your site and FAQs
Take over any chat yourself, with alerts in-app, by email, Slack or Telegram
Stop answering “Where is my order?” by hand.
Order Tracking AI Agent adds an AI agent to your website that looks up your store's orders and tells shoppers the status, the items, the carrier, the tracking number and the tracking link, day and night and in their language.
Private by design. Before it shares anything, the shopper confirms their email address with a one-time code, and the agent only ever shows the orders of that address. Nobody sees someone else's order.
It knows your store. Your agent learns your shipping times, return rules and FAQs from your website and files, so follow-up questions get the right answer too. If an order can't be found, it points shoppers to the contact you choose.
You stay in control. Match the chat to your brand, test every answer before going live and take over any conversation from your shared inbox. Get alerts for new leads and handovers in-app, by email, Slack or Telegram. Add more skills any time, such as product search, or describe new ones in plain words in the AI Studio.
Live in minutes with a guided setup: switch on order tracking, add your shipping and return info, test and go live.
Beschikbaarheid:
Deze app is wereldwijd beschikbaar.
Ondersteunde talen:
Engels,
Duits,
Frans,
Italiaans,
Nederlands,
Pools,
Portugees,
Spaans
Je kunt alle app-content die op je website wordt weergegeven, vertalen naar elke taal.