Support tickets & Help Desk

Door

Manage customer support requests in one place

Nog geen beoordelingen

Gratis

Support tickets & Help Desk overzicht

Custom support form with your own extra fields
Search, reply to and resolve tickets in one place
Style the form to match your brand
Email automation for confirmations and replies

Turn your site into a simple help desk in minutes. Add a support form to any page and let customers send their name, email and message, plus images or videos to show the problem. Add your own questions with extra fields, including text, dropdowns, radio buttons, checkboxes, numbers and dates, and mark each one as required or optional. Every request becomes a ticket with its own reference number, so nothing gets lost. In one dashboard you can search, filter and sort tickets, read the full conversation, and move each one between Open, In progress and Resolved. Update or delete several tickets at once, and insert saved replies in one click. Automated emails keep customers informed: a confirmation is sent when a request is submitted, and your replies go straight to their inbox. Match the form to your brand with your own colors, fonts, layout, card style and upload button. It works on desktop and mobile. No coding needed. Install, customize, publish, and start helping your customers.

App-demo bekijken

Categorieën

Communicatie Formulieren

Beschikbaarheid:

Deze app is wereldwijd beschikbaar.

Ondersteunde talen:

Engels

Aanbevolen in

Nieuwste apps

App ontwikkeld dooriView Labs Pvt. Ltd.

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Beoordeling

Deze app heeft nog geen beoordelingen ontvangen, wees de eerste om hem te beoordelen.

Support tickets & Help Desk

Support tickets & Help Desk overzicht

Beoordeling

Bouw en lanceer je volgende app voor meer dan 230 miljoen Wix-gebruikers